Careers in Swappie tech

Why join Swappie's tech team?

Opportunity to work as a member of a cross-functional and highly autonomous product development team with strong support of our driven and talented wider product development community.
Variety of projects to challenge yourself with from site speed optimisation and e-commerce development to developing new second hand phone supply channels and factory automation.
Supportive & low-hierarchy team - weeklies and dailies with the team and weekly/bi-weekly 1:1s with your team lead. Friday demos to celebrate the week’s achievements!
Structured career progression with development & feedback discussions twice a year as well as continuous support for development - your salary is based on your skills and the business impact you’re making.
Opportunity to make a concrete impact on the success of the company and help us realise our mission of bringing refurbished mobile phones to the masses - and share in on the success through employee stock options.

Swappie tech team eNPS

From ideas to work

The 4D process of Discovery, Definition, Design, and Delivery is tied to the quarterly cycle in tech. Each product team is responsible for the process in their respective areas.

Discover customer and business problems
Define and quantify specific important problems to solve
Design and scope solutions
Deliver a solution to impact

Modern tech stack

We work with Typescript, Node.js, React, Python, Django, PostgreSQL, Kubernetes, and Google Cloud.

Product development teams

Swappie’s tech organisation consists of cross-functional product teams with focus on solving clearly defined customer problems. The teams set their quarterly OKRs and hold each other accountable for achieving them.

Supply

The team is responsible for bringing in second hand phones that we can refurbish and sell. The Supply team works both with individual consumers selling their phones to us and with bigger players selling larger quantities.

The team works closely with our operations team to improve the refurbishment and repair processes. The team has a special focus on increasing efficiency, helping our production specialists in their work, and increasing our level of automation.

Factory

Demand

The team is responsible for the on-site experience of swappie.com from SEO and home page all the way to the shopping cart. The team looks closely at our customer journey and how we can constantly improve it.

The team is responsible for the checkout and our sales stock especially developing new payment and delivery methods and optimising conversion.

Payments & Logistics

Care

The team is responsible for subscriptions and post-purchase experience, including warranty & returns as well as our iPhone replacement subscription service Swappie Care.

Product development team roles

Software Engineer

Designs solutions to solve customer problems, and builds prototypes and production services that solve customer problems.
Engineering Manager

Responsible for coaching the software engineers in the delivery team, managing the ongoing and efficient delivery of customer value by developing team processes and showing purpose-driven leadership.
Product Analyst

Focuses on developing dashboards and exploratory analyses to enable discovery and runs A/B tests to validate delivery.
Product Designer

Focuses on exploring and designing solutions to customer problems. Runs customer tests and prototyping. Designs finalised production versions of things we build.
Product Manager

Focuses on identifying and defining problems to be solved, defines the impact those will make to our customers, and prioritises the most impactful problems to be solved.
Head of Product Development

Drives the main business KPIs of the product area consistently upwards through systematic technical development with an ever increasing professionality from Discovery to Delivery.