Team Lead (m/w/d)
To continue to fuel Swappie’s profitable growth and our mission in making refurbished electronics mainstream, we are seeking for two exceptional team players to join us as
TEAM LEADS (m/w/d) in Leipzig Operations.
If you're ready to take ownership, lead with impact, and contribute to our commitment to environmental sustainability — this is your chance to leave your fingerprint on Swappie while helping us create a more sustainable footprint in the world. 🌏 💚
In this role, you will be responsible for leading a team of employees, who are handling light goods in a modern warehouse environment at Swappie’s Operations site in the Wahren area of Leipzig, Germany.
You will be doing work which is essentially important for the company and our European customers, great for the environment and surrounded by a supportive and positive team.
WHAT WILL YOU WORK ON
Conducting monthly performance evaluations and providing feedback to team members.
Setting and monitoring shift and team targets, prioritising tasks, and allocating employees efficiently to avoid bottlenecks.
Ensuring proper adherence to working and break times.
Addressing team members' feedback, resolving issues, and managing conflicts effectively.
Collaborating with the planning team to execute and oversee planning tasks.
Ensuring continuous workflow by addressing bottlenecks and optimising processes.
Leading onboarding and ongoing development of new joiners.
Reporting operational outcomes and key results to management.
Identifying training needs and delivering coaching or relevant training.
Participating in continuous improvement projects.
Supporting preparation for peak season and compliance audits (e.g. 6S).
WE WOULD LIKE TO HEAR FROM YOU IF YOU
- Showcase previous experience in leading people.
Work experience in a warehouse environment is seen as a plus.
Project management or CIP experience is seen as an advantage.
A bachelor's degree is preferred, but not required.
- Have very good verbal and written communications skills in English.
German skills are seen as an advantage.
Demonstrate good skills working with IT-application (Google-Set-up/ Microsoft).
Are flexible, organised and communicate effectively.
Have highly developed ability to solve problems.
Pay strong attention to details, accuracy and safety.
Have the ability to see a bigger picture & motivate team members to reach targets and take ownership.
WHAT WE OFFER
Extensive training on the job.
Defined areas of responsibility.
Full-time and permanent contract.
Supportive and low-hierarchy team.
Mon-Fri shifts, weekends for yourself!
20€/hourly rate salary + nice perks, e.g. Swappie voucher (50€ monthly).
Visa requirements: Eligibility for this role requires a valid, long-term German work visa for full-time employment, which will be verified during the hiring process.
Ready to make an impact? Apply now! 🚀 Please submit your application by July 27, 2025. We'll begin contacting applicants from July 28th onward!
If you have any questions about this role, recruitment@swappie.com will happily reply. Kindly note that we don’t accept job applications via email.
- Department
- Operations
- Locations
- Germany

Why pursue your career with Swappie?
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Join an ambitious, global team
Swappie is a multi-tiered organization powered by a diverse group of professionals with a broad range of skills. We're happy to employ people from 73 different nationalities in offices located in Helsinki, Tallinn, Leipzig and Berlin. Our working language is English.
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Bring purpose to your everyday
By buying and selling refurbished smartphones, Swappie is shaping the future of consumer electronics and actively reducing e-waste – the largest growing form of waste globally. When we talk about doing good – this is what we mean. And you can help. Get inspired about our positive climate impact by reading our Environmental Impact Report.
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Benefit from a culture of trust
Enjoy the freedom to manage your work in ways that suit both you and Swappie. Benefit from the sharing of information, learnings, plans and achievements. We're all in this together.
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Grow and develop your skillset
Swappie offers a wide range of career development opportunities, as well as the chance to benefit from technical training designed to improve your professional skills. There's room for you to grow at Swappie.
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Belong and be yourself
Our strength as a company comes from the diverse group of people we're proud to employ. Whoever you are – you're welcome at Swappie. We work actively to create an environment where everyone feels safe and welcome.
About Swappie
Swappie is the #1 online destination for buying and selling refurbished iPhones in Europe.
A purpose-driven tech scale-up, Swappie is home to 800 ambitious, international talents serving 1M+ customers in 11 countries across Europe. Annual revenue currently tops €207M in a market with huge opportunities for growth. Refurbished is the business of the future and Swappie is a frontrunner powered by bright, empathetic minds committed to doing good.
Launched by two friends in 2016, Swappie is on a mission to change consumer behaviour and make buying refurbished electronics mainstream. Starting in Europe, and then worldwide – Swappie gives consumers the opportunity to make more environmentally friendly purchasing decisions simply and affordably. Our business is dynamic, exciting and constantly developing, with a broad range of skills required every day across the organization.
Swappie has received consistent recognition for its commitment to solving important sustainability challenges. It has also been recognised by The Financial Times in 2022 as the fastest growing startup in Europe, received The Finnish Innovation Fund's award for contribution to the circular economy – and appeared on Wired's list of hottest startups in Helsinki.
Visit our company page to read more about Swappie's story and the circular economy.
About Swappie
Join our mission of making refurbished electronics mainstream! 🚀
The ambition of a circular economy for technology is at the root of everything we do, and is what drives us on our mission. Our people believe tech doesn’t have an expiry date, and that great tech shouldn’t cost us the earth.